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Join Our Team

Help us build the new standard of online payments

Supportive, friendly and closely-knit team

Unlimited career growth opportunities

International offices in central locations

Attractive salary and benefits package

Open positions

We are looking for a new team member to join our Riga office full-time.

Job responsibilities include but are not limited to:

  • Provide legal, regulatory & compliance advice to the business. Helping to ensure that the Company complies with all regulatory requirements and financial crime legislation;
  • Working with the Management, Underwriting and Risk teams in undertaking legal tasks and compliance/AML monitoring;
  • Have day-to-day awareness of legal risks applicable to the business and work with Group Legal resources and external counsel to ensure smooth and timely delivery of legal matters;
  • Assisting and liaising with the Group Legal Officer and external counsel with legal matters as required from time to time;
  • Undertake compliance monitoring in accordance with the Compliance Monitoring Programme and as appropriate monitor corrective actions;
  • Review new products and new partners from the legal perspective and provide comments and approval;
  • Review customer complaints, claims and litigation, investigate where appropriate, and work with staff in business departments to ensure compliance with Company policies on customer complaints;
  • Maintain awareness of legal and regulatory developments; providing analysis and assessment where required;
  • Assist in performing AML/KYC processes and Sanction and PEP screening.

An ideal Candidate will have the following skills/qualifications

  • Educated to Degree level;
  • 3-5 years post qualification experience gained in a law firm or in-house and strong technical legal and regulatory knowledge;
  • Understanding of the Payment Services, E-Money, and Anti-Money Laundering Directives;
  • Awareness of GDPR and Data Protection legislation;
  • Fluent in English, both written and spoken. Any other language is a plus.
  • Must be acceptable to the Regulator as a fit and proper person to hold the Senior Management / Controlled Function required;
  • Demonstrable experience to drive the compliance agenda across the Company and with third-party providers (where applicable);
  • Ability to lead colleagues effectively;
  • Be able to build trusting and collaborative relationships across the Company and with external partners
  • Possess excellent written and verbal communication skills and be able to communicate at all levels;
  • Have excellent stakeholder management skills, with the confidence to challenge supportively and effectively where appropriate and at all levels;
  • Demonstrate strong time management and delegation skills with proven ability to manage multiple projects effectively.

We are looking for a new team member to join our Riga office full-time.

Job responsibilities include but are not limited to:

  • Implementing processes for overall internal and external Fraud preventive management and conducting investigation of incidents;
  • Execution of Merchant transaction monitoring process, Implementing Company’s fraud prevention and risk mitigation policies;
  • Suggesting improvements and developments for existing risk management Tools and Systems;
  • Developing and implementing anti-fraud rules for each merchant account, monitoring rule efficiency and adjusting settings upon necessity;
  • Setting appropriate risk flags in the system for efficient monitoring of Merchant performance and adjusting them when deemed necessary;
  • Developing schedule for effective 24/7 fraud monitoring process;
  • Analysing fraud trends and suggesting actions for remedy;
  • Daily merchant transaction monitoring, communicating with Merchants on fraud issues, providing advice on fraud prevention, mitigation and reduction measures;
  • Foreseeing potential fraud threats to the organization and taking proactive prevention measures;
  • Upon necessity, liaising with local and interstate law enforcement and investigative agencies to mitigate consequences of security incidents;
  • Preparing and providing audit reports, incident reports and investigation reports to the Head of Department and Risk Committee;
  • Executing other job-related tasks, required by the management.

An ideal Candidate will have the following skills/qualifications:

  • Education in Economics, Statistics, Data Science or similar discipline or equivalent work experience;
  • Great attention to detail, passion for numbers, quantitative and qualitative analysis skills;
  • Proficiency in Excel is a must; knowledge of SQL will be considered as a benefit;
  • Willingness to undertake initiative, suggest improvements to the work process and take customer service to a new level;
  • Working proficiency in English, very good knowledge of Latvian and Russian is a plus.

We are looking for a new team member to join our Riga office full-time.

Job responsibilities include but are not limited to:

  • Establish and maintain efficient business relationship with the merchants who are applying for the electronic payment processing services.
  • Assist the merchants throughout the full application process, collect all necessary documentation, conduct all relevant identity, PEPs and sanctions, corporate checks and take other required AML/KYC-related measures.
  • Perform full underwriting analysis on prospective merchant applications within corporate rules and procedures.
  • Conduct website underwriting process in accordance with the set procedures, practices and card scheme requirements.
  • Maintain, update and process records in the corporate CRM system.
  • Effectively manage customer cases within agreed Service Level Agreements, proactively request necessary documentation for missing/irrelevant data and information.
  • Ensure all customer cases are underwritten and maintained in accordance with corporate guidelines and procedures.
  • Provide necessary support and consultation to new and existing customers to ensure a seamless payment processing experience.
  • Handle customer requests on an ongoing basis.
  • Provide accurate merchant performance review in line with the Service Level Agreements and provide updates to each stakeholder within agreed timeframes on any actions required and taken.
  • Maintain efficient relationship with partner banks, financial institutions and service providers in line with the job responsibilities.
  • Assist Fraud/Risk department on potential fraud/risk related matters.

An ideal Candidate will have the following skills/qualifications:

  • Working level of literacy in English and desirable working literacy in Russian (but not mandatory)
  • Very organized and comfortable dealing with third parties on a daily basis
  • Previous experience with corporate structures and compliance
  • Previous work experience in the banking sector or acquiring would be advantageous, but is not mandatory
  • Demonstrable commitment and motivation towards providing a customer-focused service in order to achieve business objectives
  • Comfortable working as part of a team and assisting with the development of the 
business
  • The candidate must be willing to work full-time with flexible hours in our office located in central Riga

We are looking for a new team member to join our Riga office full-time.

As an IT Support specialist at Paydoo, you will be working on various tasks related to the international payments gateway used by the company clients and will learn payments industry standards. This role will let you grow professionally by gaining great experience, knowledge base and developing a valuable skill set in the payments industry.

Some of your responsibilities as an IT Support specialist at Paydoo are listed below:

  • Manage new client (online merchants) on-boarding for the company, including integrations and solving other related issues.
  • Manage the technical side of client relationships for the company, including answering client requests related to the payments gateway.
  • Constantly exploring existing and new technical possibilities of the gateway used for payments processing and coming up with the ideas for utilization of the gateway features by the company and its clients.

An ideal Candidate will have the following skills/qualifications:

  • Qualification Requirement – Bachelor Degree in technical sciences, IT or alike. (can also be a student)
  • Working level of written and spoken English is a must.
  • Previous work experience in a similar position would be preferred but not necessarily required.
  • The candidate must be willing to work full time in our office in Riga center.
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