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Help us build the new standard of online payments

Supportive, friendly and closely-knit team

Unlimited career growth opportunities

International offices in central locations

Attractive salary and benefits package

Open positions

We are looking for a new team member to join our Riga office full-time.

Job responsibilities include but are not limited to:

  • Establish and maintain efficient business relationship with the merchants who are applying for the electronic payment processing services.
  • Assist the merchants throughout the full application process, collect all necessary documentation, conduct all relevant identity, PEPs and sanctions, corporate checks and take other required AML/KYC-related measures.
  • Perform full underwriting analysis on prospective merchant applications within corporate rules and procedures.
  • Conduct website underwriting process in accordance with the set procedures, practices and card scheme requirements.
  • Maintain, update and process records in the corporate CRM system.
  • Effectively manage customer cases within agreed Service Level Agreements, proactively request necessary documentation for missing/irrelevant data and information.
  • Ensure all customer cases are underwritten and maintained in accordance with corporate guidelines and procedures.
  • Provide necessary support and consultation to new and existing customers to ensure a seamless payment processing experience.
  • Handle customer requests on an ongoing basis.
  • Provide accurate merchant performance review in line with the Service Level Agreements and provide updates to each stakeholder within agreed timeframes on any actions required and taken.
  • Maintain efficient relationship with partner banks, financial institutions and service providers in line with the job responsibilities.
  • Assist Fraud/Risk department on potential fraud/risk related matters.

An ideal Candidate will have the following skills/qualifications:

  • Working level of literacy in English and desirable working literacy in Russian (but not mandatory)
  • Very organized and comfortable dealing with third parties on a daily basis
  • Previous experience with corporate structures and compliance
  • Previous work experience in the banking sector or acquiring would be advantageous, but is not mandatory
  • Demonstrable commitment and motivation towards providing a customer-focused service in order to achieve business objectives
  • Comfortable working as part of a team and assisting with the development of the 
business
  • The candidate must be willing to work full-time with flexible hours in our office located in central Riga

We are looking for a new team member to join our Riga office full-time.

As an IT Support specialist at Paydoo, you will be working on various tasks related to the international payments gateway used by the company clients and will learn payments industry standards. This role will let you grow professionally by gaining great experience, knowledge base and developing a valuable skill set in the payments industry.

Some of your responsibilities as an IT Support specialist at Paydoo are listed below:

  • Manage new client (online merchants) on-boarding for the company, including integrations and solving other related issues.
  • Manage the technical side of client relationships for the company, including answering client requests related to the payments gateway.
  • Constantly exploring existing and new technical possibilities of the gateway used for payments processing and coming up with the ideas for utilization of the gateway features by the company and its clients.

An ideal Candidate will have the following skills/qualifications:

  • Qualification Requirement – Bachelor Degree in technical sciences, IT or alike. (can also be a student)
  • Working level of written and spoken English is a must.
  • Previous work experience in a similar position would be preferred but not necessarily required.
  • The candidate must be willing to work full time in our office in Riga center.

We are looking for a new key team member to join our Riga office full-time.

As an Accountant at Paydoo SIA, you will be working on various projects according to the international expansion plans of the company and new industry regulations. This role will not only call upon your Accountancy among other skills, but also let you grow professionally by gaining great experience, knowledge base and developing a valuable skill set in the financial industry.

Some of your responsibilities as Accountant of Paydoo are listed below:

  • Preparing Paydoo client settlement statements to account for any debit or credit card purchases, applicable card scheme and processor fees and third party fees.
  • Perform full reconciliation of weekly settlement statements received from various banks in comparison to our own internal data.
  • Check client settlement amounts calculated by our internal systems and answering clients’ ad-hoc requests.
  • Manage the accounting relationship between our Latvian operations and our various holding/operating companies.
  • Perform bookkeeping tasks in a timely manner.
  • Manage operating account of the Latvian and Lithuanian companies - pay invoices on time and manage incoming wires, including following up on receivables if required.
  • Managing the accounting processes for the Latvian office and improving processes and procedures through thoughtful implementation of ideas.
  • Managing bank accounts that relate to the Latvian office.  This will include managing on-going cash balances.
  • Manage all expenses related to the Latvian and Lithuanian offices.
  • Generate future cash flow projections in line with projected business growth and various business expansion opportunities.
  • Liaise with partner banks to resolve any differences we may have with regard to settlement statements. Establish a close working relationship with relevant individuals at partner banks in order to ensure efficiency through communication and implementation of improved procedures.
  • Generate weekly/monthly reports relating to various aspects of the business for internal and external purposes. Topics can include: Fraud, Chargebacks, Rolling Reserve, Profit etc.

An ideal Candidate will have the following skills/qualifications:

  • Minimum Qualification Requirement – Bachelor Degree in Economics, Finance, or Accounting.
  • Excellent level of numeracy.
  • Proficiency in Excel and Experience using any accounting software.
  • Working level of literacy in English.
  • Previous work experience involving bookkeeping and full-cycle accounting.
  • Demonstrable commitment to providing a customer focused service in order to achieve business objectives.
  • Comfortable working as an integral part of a team and assist with the business development
  • The candidate must be willing to work full time in our office in Riga center.

We are looking for a new key team member to join our Riga office full-time.

Some of your responsibilities as Data Processing Specialist of Paydoo are listed below:

  • Implementing internal and external reporting practices at Paydoo to account for any debit or credit card purchases, applicable card scheme and processor fees and third party fees to keep Paydoo client ledgers up to date.
  • Managing bank accounts that relate to the client funds settlement and making sure Paydoo gets settled by its acquiring banks in a timely manner and without any discrepancies, as well as ensuring Paydoo clients’ timely settlement.
  • Perform full reconciliation of daily settlement statements received from various banks in comparison to our Paydoo internal data and rate sheets.
  • Identify discrepancies, the respective root causes, and taking action to eliminate / prevent any such in perspective
  • Liaise with partner banks to resolve any differences Paydoo may have with regard to settlement statements. Establish a close working relationship with relevant individuals at partner banks in order to ensure efficiency through communication and implementation of improved procedures.
  • Generate weekly/monthly reports relating to various aspects of the business for internal and external purposes. Topics can include: Rolling Reserve, Revenue, Related party fees, Profit etc.
  • Work with bulk data in relation to domestic and international clearing and settlement for VISA, MasterCard, and other card schemes.
  • Analyze and fix errors in payment files
  • Support client, if any issue with payment files
  • Support Chargeback processing team, analyze transactions per request
  • Continually look at ways of building-up on processes, improving reconciliation robustness and introducing controls
  • Participate actively in project work or product development initiatives, especially those related to building an in-house reporting module

An ideal Candidate will have the following skills/qualifications:

  • Hold a university / college degree in a numerical subject or have 1+ years work experience with reconciliations in a high-volume transaction environment
  • Good working knowledge of MS Excel (Formulas, Pivot Tables, Reference Functions)
  • Have excellent attention to detail and ability to work with large data sets
  • Motivated to find end-to-end solutions and work cross-functionally and with remote teams
  • Deliver to tight deadlines in an evolving environment and sometimes shifting priorities
  • Knowledge of Card Schemes, Alternative Payment Methods or payment solutions would be an advantage but is not essential
  • Fluent in English
  • The candidate must be willing to work full time in our office in Riga center.

 

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