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Join Our Team

Help us build the new standard of online payments

Supportive, friendly and closely-knit team

Unlimited career growth opportunities

International offices in central locations

Attractive salary and benefits package

Open positions

We are looking for a new team member to join our Riga office full-time

Responsibilities

  • To manage activities of the fraud monitoring team, ensuring they are in line with company's policies and procedures
  • To develop/improve and implement various monitoring techniques and models depending on the business needs, transactional patterns of the merchants and regulatory and card schemes requirements
  • Cooperate with the AML/Compliance Department in detecting ML/TF transactional patterns and provide timely and accurate escalation of suspicious cases to the AML/Compliance
  • Work on automation of transactional monitoring with the Data science team, participate in shaping and drafting of the methodology and the technical requirements
  • Conduct investigation of incidents, suspected or known fraud and disputes, ensure proper case work documentation in all applicable systems
  • Cooperate with Merchants on fraud issues, provide advice on fraud prevention, mitigation and reduction measures
  • Cooperate with partner banks on fraud-related incidents, merchant portfolio fraud performance, ratios and cooperating in mitigating of fraud exposure and introducing new fraud management measures
  • Provide information, incident and investigation reports and relevant suggestions to senior management on transaction monitoring findings, portfolio trends and other relevant issues
  • Upon necessity liaise with banks, local and interstate law enforcement and investigative agencies to mitigate consequences of security incidents
  • Perform other position-related duties, required by the management

Requirements

  • 3-5 years of relevant work experience in a regulated international company, preferably within financial services, payments, acquiring
  • Education in finance, IT, statistics or relevant certification
  • Fluency in English
  • Ability to work under very limited or no supervision - ‘own the process’

We are looking for a new team member to join our team full-time

Purpose

The AML Compliance specialist works independently and assists the Compliance team in performing daily AML compliance operations including AML reporting to BoL, ensures legislation monitoring and creating, editing and maintaining the company's internal compliance regulations and policies.

Responsibilities

  • Assist in operational flow and duties of AML/Compliance department
  • Prepare data and documentation for regulatory reporting and submit reports to the BoL and other authorities
  • Perform continuous monitoring of relevant regulatory legislation relevant for the company, inform concerned colleagues and the management and suggest measures to ensure full compliance with most relevant regulatory developments
  • Create, edit and maintain company's AML/CTPF/CDD/ related policies and procedures according to the latest laws and regulations and execute described procedures in line with the regulatory requirements
  • Periodically (re)evaluate existing client profiles according to established policies and procedures and legal/regulatory amendments
  • Assist in preparation and participation in periodic audits from the partners, regulatory institutions and card schemes
  • Assist with other relevant ad hoc AML/Compliance related projects and tasks, that may arise

Requirements

  • University degree in field of law/ economics/ finance or political science
  • 2 – 3 year experience in performing AML/Compliance duties within payments/ financial industry preferably related to acquiring and ecommerce 
  • In depth knowledge of payments services regulatory framework and ability to navigate and apply EU/LT regulations. A knowledge of international regimes of EU/outside EU (considered as a plus)
  • Hands on experience with regulatory reporting and communication with relevant authorities
  • Experience in the compliance/AML/CTF/Sanctions/PEP requirements in the merchant boarding process
  • Experience in ongoing monitoring of boarded merchants to monitor behavior/compliance risk
  • Strong understanding of best practices of regulatory compliance and practical implementation
  • Experience with 3rd party monitoring solutions/ applications (considered as a plus)
  • Lithuania MLRO certification (considered as a plus)

 

We are looking for a new team member to join our Riga office full-time

Responsibilities

  • Reviewing incoming Applicant Merchant business profiles in line with Company’s procedures, acceptance policies and regulations, using all accessible tools, systems and mechanisms to obtain a full set of relevant information
  • Conducting necessary KYC and merchant business due diligence activities
  • Liaising with Relationship managers, ensuring that full Merchant application and KYC package is collected, providing advice on necessary documentation
  • Ensuring that relevant Card Schemes recommendations and requirements with regard to the prospective Merchant are met efficiently
  • Additional tasks related to organization of merchant onboarding processes

Purpose

As {Customer Service Representative} you will be part of a small team ensuring 24/7   support to the Company e-commerce merchants worldwide by email phone and web. You will be responsible for providing excellent Customer Service as the 1st line support. Your daily work will include timely issue resolution in a range from A to Z and continuous process improvements.

Specifics

  • Acquiring industry
  • Diverse and global E-commerce customers
  • Availability to work in flexible schedule (24/7 support)
  • Remote work options
  • Experience in customer service (optional)
  • Coping with high stress situations
  • Seniority - junior to middle (including last year students)

Requirements

  • Advanced English, fluent Russian and Latvian
  • Availability to work in a flexible schedule (24/7)
  • Experience in Customer Service and related process development/ description (optional)
  • Proven track of excellent written and verbal communication (phone/emails)
  • High sense of responsibility and proactivity
  • Strong time-management, planning and prioritization skills
  • Good with systems and IT solutions
  • Coping stress and dynamic environment
  • Attention to detail and problem-solving skills
  •  Team player

Responsibilities

  • Manage customers’ inquiries (calls/ emails/ tickets) according to agreed SLA
  • Analyse customer issues and provide solutions through troubleshooting guidance and support processes
  • Maintain strong professional relationships with all customers
  • Coordinate between multiple departments to resolve issues
  • Be proactive in enabling customers to solve their problems
  • Participating in system and other related trainings, share knowledge
  • Take active part in process and best practice implementation, documentation
  • Identify and assess growing customers’ needs, collect, and act on feedback
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow internal communication procedures, guidelines, and policies

We are looking for a new team member to join our Riga office full-time

Responsibilities

  • Gather, analyse and document functional and non-functional requirements and constraints
  • Design architecture, which includes infrastructure and software application components
  • Develop, test, document and maintain code
  • Review code and assist in code improvement
  • Assist in projects roadmapping and estimation

Requirements

  • Experience in developing web and distributed applications
  • Experience in database modelling & design
  • Understanding of application design principles
  • Experience in writing technical/design documentation and tasks for the development team
  • Strong analytical & communication skills
  • PHP 7
  • Experience with PHP frameworks

 

We are looking for a new team member to join our Riga office full-time

Responsibilities

  • Develop automated tests for internal APIs and front-end
  • Execute automated testing

Requirements

  • Hands on experience in tests automation
  • PHP, JavaScript (optional)
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